Shipping & Return Policy
Shipping Policy
Because we bake to order, please allow 5-7 business days for shipping. If you need your item by a certain date, please notify us so that we can ensure that it is ready and shipped out on time!
Each item is packaged by hand to ensure quality prior to shipment.
Unfortunately, we are not responsible for packages that may be lost, misplaced, or damaged during transit, but if you do happen to have a problem with your order please reach out and we will try our best to resolve it.
Disclosure: Treats may break during shipping, but the love and deliciousness will remain whole.
If you are needing a specific date before this deadline, please be sure to fill out our contact form or email us at frances@bilydt.com
Refund Policy
We do not offer refunds or exchanges after items are shipped. If you have any problems, please don’t hesitate to email us.